1. Information We Collect
We collect the following types of information to provide and improve our services:
Personal Data:
Name, email address, billing information, and account details you provide when creating an account or making a purchase. Payments are processed securely through PayPal and other trusted payment providers. We do not store or have access to your full payment card details — these are handled directly by the payment processors using encrypted and secure systems.Content Data:
Images, room photos, dimensions, and other design-related content you upload to the platform.Usage Data:
Information about how you interact with our website, including browser type, device information, IP address, and browsing behavior.
2. How We Use Your Information
- To provide, maintain, and improve the Platform.
- To personalise your experience and AI-generated designs.
- For billing, account management, and customer support.
- For legal compliance and fraud prevention.
3. Sharing & Disclosure
- We do not sell your personal information.
- We may share data with service providers necessary to operate the Platform (e.g., cloud hosting, AI model providers).
- We may disclose information if required by law or to protect our rights.
4. Data Retention
We retain personal and content data only as long as necessary to provide services or comply with legal obligations.
5. Your Rights (GDPR)
If you are in the UK/EU, you have the right to:
Access and receive a copy of your data.
Request correction or deletion of your data.
Object to or restrict processing of your data.
Withdraw consent at any time.
To exercise your rights, contact: hello@designmyroom.uk
6. Cookies & Tracking
We use cookies and analytics tools to improve the Platform, track usage, and personalise content.
7. Data Security
We implement industry-standard security measures to protect your data. However, no system is 100% secure.
8. Changes to Privacy Policy
We may update this Privacy Policy. Continued use of the Platform constitutes acceptance of the updated policy.